Dear holiday guests,
We are pleased to warmly welcome you to our holiday apartment in Odernheim. Our holiday apartment was completely renovated in 2015 and lovingly furnished for you to ensure you feel at home.
If you miss anything in the holiday apartment or need assistance, please feel free to contact us at any time. This way, we can quickly and satisfactorily address any existing shortcomings.
The rental price includes not only the accommodation costs but also bed linen, towels, dish towels, dish soap, and garbage bags.
All items in the house or belonging to it may and should be used by our guests. However, we kindly ask you to handle all furnishings with care.
By booking the holiday apartment, you acknowledge the following rental conditions:
Damages
No one intentionally damages things. However, it can happen to anyone that something breaks. If this should happen, please report the damage to us immediately so that we do not have to discover it after your departure during the final cleaning. The guest is liable for damages up to the amount of the replacement costs.
Bathroom
To avoid limescale deposits, we ask you to wipe down the shower tiles after showering. Please leave the window and, if possible, the door open for ventilation. No hygiene products, waste, food scraps, harmful liquids, fats, etc. may be disposed of in the shower and toilet, as this can lead to unpleasant blockages. Please use the designated waste containers.
Bed Linen
We provide bed linen for the duration of your stay. You do not need to remove the covers before your departure.
Payment
The total rental amount is to be paid in cash before or upon taking possession of the apartment or alternatively in advance via bank transfer. If a deposit has been made, it will of course be deducted from the total rental price. Unfortunately, we cannot accept payment by credit or debit card or by check.
Final Cleaning
The cost for final cleaning is 50.00 euros. Particularly heavy soiling will be charged additionally based on effort.
Liability
The landlords are not liable for the guest's or guests' valuables.
House Rights
Under certain circumstances, it may be necessary for the landlord to enter the holiday apartment without the guest's knowledge.
Pets
Animals are not allowed in the apartment.
Internet/Wi-Fi
A wireless internet connection is included in the rental price for the holiday apartment. The landlord is not liable for illegal internet services or usage.
Termination
In case of repeated violations of the rental conditions, the landlord may unilaterally terminate the rental agreement, and the guest must leave the holiday apartment immediately. In this case, there is no claim for a refund of the rental price.
Additional Costs
Water, electricity, heating, and garbage are included in the rental price.
Price Reduction
In case of a short-term failure of furnishings of public supply or in case of restrictions caused by force majeure, there is no claim for a price reduction. Defects in the holiday apartment must be reported to the landlord immediately. The guest grants the landlord a reasonable period to remedy these defects. Later complaints will not be accepted and cannot be offset.
Smoking
Our holiday apartment is a non-smoking apartment. Smoking in the apartment is therefore not permitted.
Keys
Please never let the keys out of your hand. A loss of the keys must be reported immediately, and the guest is liable for any costs resulting from this circumstance.
Cancellation
Withdrawal from the booking
up to 2 months before arrival free of charge
up to 1 month before arrival 50%
up to 14 days before arrival 80%
A later withdrawal will result in the invoicing of the total amount.