General Terms and Conditions (GTC) -
"Holiday Apartments Erbacher Hof"
Landlord:
Brigitte and Ute Erbach, Hauptstr. 39a, 55595 Burgsponheim
Arrival from 4:00 PM until at least 8:30 PM. Departure must be on the day of departure by at least 10:30 AM. Other arrival and departure times can be individually arranged with the landlord.
A (proportional) refund of the rent due to early departure does not generally occur.
- 2. Special requests and side agreements
are generally possible. They require confirmation by the landlord.
For pets, the type and size must be specified.
The rental agreement becomes valid upon receipt of the deposit in the landlord's account. The deposit of 20% of the rental amount is due for payment within 14 days after receipt of the booking documents. If the payment deadlines are not met, the landlord can withdraw from the contract. Non-payment is considered a withdrawal and entitles the landlord to re-rent.
Additional costs for water, electricity, parking space, and waste are not charged.
You can withdraw from the contract at any time.
The withdrawal must be in writing. In the event of withdrawal, you are obliged to compensate for the damage incurred:
- from the day of booking confirmation by the landlord until the 45th day before
start of rental amounting to the deposit
- from the 45th day to the 8th day before the start of rental 50% of the total price
In the case of a withdrawal less than eight days before the start of rental, the full travel price is to be paid.
The date of receipt of your withdrawal notice counts. Already paid amounts will be offset.
A replacement person who enters your contract under the mentioned conditions can be provided by you. A written notification is sufficient.
- 5. Obligations of the tenant
The tenant agrees to treat the rented items (holiday apartment, inventory, and outdoor facilities) with care. If damages occur to the holiday apartment and/or its inventory during the rental period, the tenant is obliged to report this immediately to the landlord.
Defects and damages identified upon arrival must be reported immediately to the landlord; otherwise, the tenant is liable for these damages. A reasonable period must be allowed for the elimination of damages and defects. Claims from complaints that are not reported immediately on-site are excluded. Complaints that are only received at the end of the stay or after leaving the holiday apartment with the landlord are also excluded from compensation.
In the event of any performance disruptions, the tenant is obliged to do everything reasonable within the scope of their legal obligations to contribute to the resolution of the disruption and to minimize any damage incurred.
On the day of departure, the tenant must remove personal belongings, dispose of household waste in the designated containers, and store dishes clean and washed in the kitchen cabinets.
The tenant agrees that necessary data about their person will be stored, modified, and/or deleted in the context of the contract concluded with them. All personal data will be treated absolutely confidentially.
The advertisement was created to the best of our knowledge. No liability is accepted for the influence of the rental object by force majeure, by country-specific power and water outages, and severe weather. Liability is also excluded in the event of unforeseeable or unavoidable circumstances such as official orders, sudden construction sites, or for disruptions caused by natural and local events. However, the landlord is happy to assist in resolving the problems (as far as possible).
The landlord is not liable for the use of the provided play and sports equipment.
The arrival and departure of the tenant is at their own responsibility and liability. The landlord is not liable for personal belongings in case of theft or fire. The tenant is fully liable for willful destruction or damage.
Photos and text on the website or in the flyer serve as a realistic description. A 100% match with the rental object cannot be guaranteed. The landlord reserves the right to make changes to the furnishings (e.g., furniture) as long as they are equivalent. Should one or more provisions of these terms and conditions be or become ineffective, this does not affect the validity of the remaining provisions. The ineffective regulation is to be replaced by an effective one that comes closest to the economic and legal intent of the contracting parties.
German law applies. The place of jurisdiction and fulfillment is the residence of the landlord.