Holiday Apartment Baldauf

Longer stays possible upon request.

Check-in from 3:00 PM to 6:00 PM

Check-out by 10:00 AM

Check-in at a later time must be arranged with the landlord.

Guest acceptance and mediation conditions of the holiday apartment Baldauf

The following conditions, as far as they are effectively agreed upon, will be part of the guest accommodation contract that comes into effect between the guest and the holiday apartment Baldauf in the event of a booking and will additionally regulate the contractual relationship between the guest and the host in accordance with the statutory provisions. Please read these conditions carefully.

1. Conclusion of the contract, obligations of the booking person

1.1 With the booking, the guest makes a binding offer to the host to conclude the guest accommodation contract. The basis of this offer is the description of the accommodation and the supplementary information in the booking basis (e.g., location description, classification explanation) as far as these are available to the customer.

1.2 The booking can be made orally, in writing, by phone, by fax, or via the internet.

1.3 The guest booking for accompanying travelers or other clients of the booking (companies, associations, group leaders) are liable for all contractual obligations of the booked guests for whom the booking is made, as for their own, provided they have assumed this obligation by express and separate declaration.

1.4 The contract comes into effect with the receipt of the acceptance declaration, which does not require any specific form, with the result that oral and telephone confirmations are legally binding for the guest and the host. As a rule, the host will additionally send a written copy of the booking confirmation to the guest.

1.5 If the content of the booking confirmation deviates from the content of the booking, a new offer from the host is present. The contract comes into effect on the basis of this new offer if the guest declares acceptance by express declaration, down payment, final payment, or by utilizing the accommodation.

1.6 If the host submits a special offer at the request of the guest or the client, this constitutes a binding contractual offer from the host to the guest or the client, deviating from the preceding regulations. In these cases, the contract comes into effect without the need for a corresponding confirmation if the guest or the client accepts this offer within the period specified in the offer without restrictions, changes, or extensions by express declaration, down payment, final payment, or utilization of the accommodation.

2. Reservations

2.1 Non-binding reservations that entitle free cancellation are only possible with a corresponding express agreement with the host.

2.2 If no reservation has been expressly agreed upon, the booking according to clause 1 of these conditions generally leads to a legally binding contract for the host and the guest.

1. Prices and services, price increases

3.1 The prices stated in the brochure are final prices and include the statutory value-added tax and all ancillary costs, unless otherwise stated regarding the ancillary costs. Tourist tax and fees for optional and additional services may be incurred separately and must be specified.

3.2 The services owed by the host result exclusively from the content of the booking confirmation in conjunction with the valid brochure or object description as well as from any additional agreements expressly made with the guest/client. The guest/client is advised to make additional agreements in writing.

3.3 For rebookings (changes regarding arrival and departure dates, duration of stay, type of catering, booked additional services, and other supplementary services), for which there is no legal entitlement to implementation, the host may charge a rebooking fee of €30 per change request. This does not apply if the change is only minor.

1. Payment

4.1 The due date for the down payment and final payment is determined by the agreement made with the guest or the client and noted in the booking confirmation. If no special agreement has been made, the total accommodation price including fees for ancillary costs and additional services is due for payment at the beginning of the stay and must be paid to the host.

4.2 Payments in foreign currencies and by means of a cashless check as well as credit card payments are not possible. Payments at the end of the stay are not possible by bank transfer.

1. Cancellation and non-arrival

5.1 In the event of cancellation or non-arrival, the host's claim for payment of the agreed accommodation price and the fees for additional services remains in effect.

5.2 The host is obliged, within the framework of its usual business operations, without obligation to make special efforts and taking into account the special character of the booked accommodation (e.g., non-smoking rooms, family rooms) to seek alternative use of the accommodation.

5.3 The host must have alternative occupancy and, if this is not possible, have saved expenses credited.

5.4 According to the percentages recognized by the judiciary for the assessment of saved expenses, the guest or the client must pay the following amounts to the accommodation business, each based on the total price of the accommodation services (including all ancillary costs), but excluding the tourist tax: For holiday apartments 90%.

5.5 The guest/client expressly reserves the right to prove to the host that their saved expenses are significantly higher than the deductions considered above or that alternative use of the accommodation services has taken place. In the event of such proof, the guest or the client is only obliged to pay the correspondingly lower amount.

5.6 The conclusion of a travel cancellation insurance is strongly recommended.

1. Customer obligations, termination by the host

6.1 Unless otherwise agreed, the accommodation may only be used by the guest for whom it was booked. Alternative occupancy, especially subletting, particularly for commercial clients, including the transfer of accommodation contingents, is not permitted.

6.2 The guest is obliged to treat the accommodation and its facilities as well as all facilities of the accommodation business only in accordance with their intended use, according to the usage regulations, and overall with care.

6.3 The guest is obliged to report any defects and disturbances immediately to the host and demand remedy. If the defect report is culpably omitted, claims of the guest may be entirely or partially forfeited.

6.4 The guest can only terminate the contract in the event of significant defects or disturbances. They must set a reasonable deadline for remedy to the host within the framework of the defect report, unless remedy is impossible, is refused by the host, or immediate termination is justified by a special interest of the guest recognizable to the host or for such reasons the continuation of the stay is objectively unreasonable for the guest.

1. Limitation of liability

The host is not liable for performance disruptions in connection with services that are merely mediated as third-party services during the guest/client's stay.

1. Limitation periods

8.1 Contractual claims of the guest against the host due to injury to life, body, or health, including contractual claims for damages for pain and suffering, which are based on their negligent breach of duty or a willful or negligent breach of duty by their legal representatives or fulfillment assistants, expire in three years. This also applies to claims for compensation for other damages based on a grossly negligent breach of duty by the host or on a willful or grossly negligent breach of duty by their legal representatives or fulfillment assistants.

8.2 All other contractual claims expire in one year.

8.3 The limitation period according to the preceding provisions begins at the end of the year in which the claim arose and the guest/client became aware of circumstances that justify the claim and the host as the debtor became aware or should have become aware without gross negligence.

8.4 If negotiations are pending between the guest and the host regarding asserted claims or the circumstances justifying the claim, the limitation period is suspended until the guest or the host refuses to continue the negotiations. The aforementioned limitation period of one year begins at the earliest 3 months after the end of the suspension.

1. Choice of law and jurisdiction

9.1 The contractual relationship between the guest or client and the host is governed exclusively by German law. The same applies to the other legal relationship.

9.2 Insofar as German law is not applied abroad for the liability of the host in principle in permissible claims of the guest or client against the host, German law applies exclusively regarding the legal consequences, particularly concerning the nature, scope, and amount of claims of the guest/client.

9.3 The guest or client can only sue the host at its registered office.

9.4 For claims of the host against the guest or client, the residence of the customer is decisive. For claims against guests or clients who are merchants, legal entities under public or private law, or persons who have their residence/business address or usual place of stay abroad, or whose residence/business address or usual place of stay is not known at the time of the lawsuit, the registered office of the host is agreed as the place of jurisdiction.

9.5 The above provisions do not apply if and to the extent that applicable, non-disposable provisions of the European Union or other international provisions apply to the contract.